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14. January, 2016

Does Ecommerce Need Live Chat?

There are a number of reasons why you should chat with your customers through live chat. We are going to emphasize four of them and for the rest, take a look at infographic below.

With Live Chat you are immediately at your service

When someone can’t find something in “ordinary” shop with the four walls, floor and ceiling, first thing they do is look for employee for help. – Excuse me, do have more of these biscuits, but with the vanilla filling? – A question that someone will ask the first salesperson that they see in local supermarket when the shelf of their favorite cookie jar is empty. Then they expect the immediately response whether cookies [...]

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